Frequently Asked Questions
What Camera Hardware Does StructionSite Support?
As of Spring 2019, we directly integrate with the Insta360 ONE & ONE X, Ricoh Theta, LG 360 cam, and Garmin VIRB. We are adding new cameras all the time, and remember that you can use our web app to import almost any 360 content from different cameras or generated in a 3D model.
You can always email firstname.lastname@example.org for the current list of supported camera hardware.
Is My Data Stuck With StructionSite? How Do I Recover It When It’s Owner Handover Time?
All data captured by our users belongs to our users, not StructionSite. We have built a best-in-class, completely offline owner deliverable based on standard data formats like PDF and JPEG.
This means all the great work your team did getting data into StructionSite transforms into tangible value for the owner when the project is complete. All your data can live on StructionSite servers in a view-only mode at no additional cost.
Does StructionSite Integrate With Other Software We Use?
We have integrated with several prominent construction applications and cloud storage solutions including Procore, Egnyte, Box, SharePoint, OneDrive and several others.
We are committed to enabling the free flow of data from our software to wherever else you need it. If we are not currently integrated with the software you need, let us know at support@StructionSite.com.
We Have Clients With Sensitive Data. How Secure Is StructionSite?
We understand how important the responsibility of safeguarding your data is to you and your clients, particularly when the project involves sensitive information.
That’s why all data traveling between your web or mobile application and our servers is secured with 2048-bit encryption. That’s industry-standard TLS (SSL) protection to be sure your data stays protected.
Where is StructionSite Cloud Data Stored?
StructionSite uses Amazon Web Services (AWS), trusted by organizations like NASA, Dow Jones, Netflix and Capital One. AWS utilizes state-of-the-art electronic surveillance and multi-factor access control systems:
- Data centers are staffed 24×7 by trained security guards.
- Access is authorized strictly on a least privileged basis.
- All personnel must be screened when leaving areas that contain customer data.
- Multiple geographic regions and Availability Zones allow users to remain resilient in the face of most failure modes, including natural disasters or system failures.
You can read more about what Amazon does for security here.